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FAQ






Q:
What is Pergo laminate flooring?
A:

Pergo laminate flooring is a laminate floor covering that consists of three layers.


1. TitanX Surface Advanced is a patented technique where several layers with different properties and functions are merged together under heat and pressure. The result gives a surface that is as hard as titanium.

  • The upper layers (overlays) provide abrasion resistance and scratch resistance for a long lifetime.
  • The decorative layer provides the beautiful appearance.
  • The core papers provide strength, stability and heat resistance.

2. Pergo Moisture Resistance System combines one of the most moisture-resistant substrates on the market with a strong and dense click joint.

 3. Pergo SoundBloc technology is available on almost all Pergo laminate flooring. It is a sound-absorbing underlay material integrated with the back of the plank that reduces noise level.

Q:
What is the difference between Pergo laminate flooring and other laminate flooring?
A:
Pergo manufactures one of the most durable laminate floor coverings available and can therefore provide the market’s best guarantees.
Q:
Can I use a steam cleaning system such as those seen on TV home shopping networks?
A:
No, you should not use these systems as they can press water into the joints, which should always be avoided.
Q:
Is it possible to paint the floor?
A:

No. The hard laminate surface prevents paint from adhering to the floor.

Q:
Can I order samples of the new floor?
A:

Please visit your local retailer or floor installer to view floor samples.

Q:
How long can I order the old flooring?
A:

We do not keep discontinued flooring in stock.

Q:
Who do I turn to if I have a complaint?
A:
If you have any complaints about the floor please consult the store or installer from whom you purchased it.